Discovery Session + Availability
Our Discovery session and consultation appointments are scheduled, Tuesday through Saturday. Same with emails and calls received during the weekends. They will be returned Monday morning.
When we are not meeting clients, we are preparing for upcoming appointments, meeting with vendors, tending to administrative tasks, plus other design and business development work as well as tending to personal commitments. This is why we rarely accommodate same-day appointment requests.
Previews + Estimates
We charge a consultation preview fee for the on-site visit and drafting an estimate to cover travel time and writing time for the proposal. If your project is beyond 15 miles radius of the 77070 area code, additional travel time will be assessed.
We charge for previews because it takes time to draw up a more accurate estimate. We believe, that our time is valuable as is yours which is why we prefer to give an accurate estimate and not a cookie cutter estimate.
Expectations Before Stage
We look for clear expectations, communication of goals, timelines, obstacles, desired outcome and budgets. Including plans for updates or renovations prior to staging.
Expectatations During Stage
We look for our clients to trust our creative design decisions and allow us to work magic in their home and to provide uninterrupted access to stage accordingly.
Expectations After Stage
Until the home is sold, we look for inventory that we provide to remain in the condition in which we left them and in the same location as installed.
Vacant Staging Process + Estimates + Costs
After the preview consultation, we determine the best design plan for your listing, procure competitive rental pricing from our partners, pre-select inventory and decide on the best color scheme and floor plan to wow potential buyers.
After the proposal has been accepted we'll start confirming inventory with our partners, packing and assigning accessories and decor, making preparations for delivery and installation as well as scheduling stage hands to complete the project.
Once the house is sold (just prior to closing), we will schedule the de-staging process with our partners and return to the home to pack up and return the home to "move-in" ready state.
On average, 70-80 hours go into each vacant staging project. Our proposal will accurately reflect what it will take to make your vacant staging project a success.
Payment + Invoicing
We only accept electronic payments either with a check or credit card. This benefits our clients because our operations became more efficient. Payments are generally made directly through invoicing. We do not store your credit card number when you submit payment electronically.
Scope of Work + Scheduling
We will schedule the scope of work based on what we decided to cover from the proposal. We can do as little or as much as you would like. We are happy to accommodate reasonable requests, but we ask that you please do so before your agreement is signed or especially before installation. in order to avoid additional charges.
PROJECT DATES ARE NOT CONFIRMED UNTIL A SIGNED AGREEMENT (ELECTRONIC SIGNATURE) WITH A 50% NON-REFUNDABLE DEPOSIT PAYMENT ARE RECEIVED. THE REMAINING BALANCE IS DUE 5 BUSINESS DAYS PRIOR TO YOUR STAGING INSTALLATION DATE. PAYMENT TERMS MAY BE ADJUSTED DEPENDING ON THE PROJECT. THIS WILL ALSO BE OUTLINED IN OUR AGREEMENT AND INVOICING.
Occupied Staging Process + Estimates + Costs
If our clients decide to work with us either to rearrange or enhance their occupied homes with additional inventory, we will determine the best design plan for your listing and decide additional inventory that may be needed. See Home Staging + Pricing for more details.
After the proposal has been accepted we'll start confirming inventory with our partners or we'll start shopping for those additional pieces mentioned in proposal. Making preparations for delivery and installation is apart of the step as well.
Once the house is sold (just prior to closing), we will schedule the de-staging process with our partners and return to the home to pack up inventory that we may have provided as staging props.
On average, 30-60 man hours go into each occupied staging project. Our proposal will accurately reflect what it will takes to make your occupied staging project a success.
We source inventory from a variety of local rental companies and retail sources to keep our styling fresh and current. We often shop local in order to find decor pieces and accessories that will complete the look of each stage.
We generally do not duplicate looks but we do have a style preference. We also do not rent linen or bedding inventory for occupied staging projects.
We carry general liability insurance, which only covers damages when we are the one that causes injuries to others or others’ property. Homeowners are responsible if our furnishing & accessories are damaged, stolen, accidentally packed during the sale process.
All furnishing and home accessories are props only, for display purposes. N' Line Organized Design, LLC is not liable for any unintended use.
No Guarantee, No Promise
We do excellent work, but unfortunately, we cannot guarantee our work will necessarily yield your desired outcomes. While home staging is a proven and well-used technique to market the sale of a home, we cannot guarantee your listings will sell or that it will sell faster and for more money.
It is equally important (if not more) to price and market your property correctly, either with an experienced agent or as a FSBO.
Testimonials + Reviews + Feedback
We strive to do great work for our clients from beginning to end. We graciously ask our clients for reviews and testimonies not only for marketing reasons but also to ensure that our clients are happy with our work. Not only do we take written reviews but we also love video reviews!
On the same token, I welcome feedback from my clients so that I may address any issues before, during or after the project. I look for ways to improve and look to my clients satisfaction or lack there of to make those improvements.